CUSTOMER SERVICE HOURS
Monday - Friday 7 am to  4:30 pm Pacific Time
Saturday & Sunday 8 am to 4:30 pm Pacific Time

1-877-264-3512
Email: Service@AngelBodyWear.com

When you shop at AngelBodyWear whether its’ for our low prices or our great product selection - your satisfaction is guaranteed. The heart of the AngelBodyWear philosophy is customer concern. We strive to bring you the best products, the lowest prices, and the most convenient shopping experience anywhere.
  
AngelBodyWear.com Return & Exchange Policies

Standard Return and Exchange Policy:

  • A full merchandise refund, excluding shipping charges, will be issued on unworn merchandise postmarked back to us within 15 business days of placing your order.

  • All returned merchandise must be unworn with original tags attached and packaging Included. Hosiery may not be returned if packaging has been opened. Please complete the Return/Exchange form listed below in its entirety to ensure fast handling of your transaction.

  • We do not accept returns for soiled or washed merchandise.

  • We are not responsible for lost packages in the mailing system.

  • A 1 time exchange order is allowed per invoice with the free shipping.  

  • It is your responsibility to pay for the shipping of unwanted items back to us.

  • Exchanges will be mailed out the same day we receive the returned merchandise via USPS Priority mail at no additional cost to the customer.


Angelbodywear.com Halloween Costume Policy :

  • Angelbodywear.com Costume purchase made between September 1, 2013 & October 31, 2013 can be returned for Exchange Only.

  • For the return to be accepted it must be post marked within 10 days of placing the order.

  • Due to time constraints and Halloween volume returned costumes can take up to 14 business days to process. Your exchange will not be sent until your return is processed.

Return / Exchange Process:
Please print out or handwrite the information listed below and included the information inside the return package.
We recommend that items are returned with insurance and/or tracking to guarantee arrival.
It is your responsibility to pay for the shipping of unwanted items back to us.
Please send all returns/Exchanges to the address listed below:
Angelbodywear
Order # _________
21615 N. 7th Avenue
Phoenix,  Arizona 85027


Return/Exchange Information:
Name_______________________________  Order Number________________________

Reason for Return/Exchange: ________________________________________________________________________
________________________________________________________________________
 
 

Return Items:
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________

Exchange Items:
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________

Thank you for your order.  We appreciate your business.  Please feel free to contact us with any questions regarding your order, Monday at 877-264-3512 or send an email to Service@AngelBodyWear.com




 

PRIVACY POLICY


We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the services and features we provide to our customers, AngelBodyWear.com will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically.


ONLINE PRIVACY—THE INFORMATION WE GATHER


The type of information we gather online falls into five general categories:

 


  • Aggregate Site Usage Information
  • Online Order Information
  • Voluntary Registered Shopper Information
  • Click-Stream Data

     


    AGGREGATE SITE USAGE INFORMATION


    We collect and store information about the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall visitor behavior patterns. Our goal in using this information is to improve our site by making it more responsive to the needs and preferences of our users.


    Our Web servers automatically collect information about each visitor who requests AngelBodyWear.com Web pages, including your computer's internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you.


    From time to time, we may provide portions of this aggregate site behavior information to vendors, consultants, potential advertisers or news agencies.  We typically do this in order to demonstrate the amount of interest in our sites and/or to plan for technical infrastructure improvements.


    ONLINE ORDER INFORMATION


    If you choose to purchase products from the AngelBodyWear.com site, we require the following information in order to fulfill your order:


     


    We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, AngelBodyWear.com membership number (if applicable), the list of items you purchased, an order reference number, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.


    CLICK-STREAM DATA (AND COOKIE TECHNOLOGY)


    In order to register on-or purchase products from-AngelBodyWear.com websites, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop.


    The only personal information our AngelBodyWear.com cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com.


    As stated above, you must enable cookies on your Web browser for AngelBodyWear.com to function correctly. If you are concerned about information contained in your AngelBodyWear.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies.


    Click-stream data is information that describes the page-by-page paths you take as you browse through our websites. Using cookies, we track and store this information to help us positively customize your shopping experience.  We may use click-stream data in the aggregate to provide improved services to groups of shoppers who behave similarly. We may also use it on an individual basis to improve your specific shopping experience.


    COMMUNICATIONS FROM ANGELBODYWEAR.COM

    Whenever you purchase products from AngelBodyWear.com, sign up for our newsletter, or any of our on site promotions, we collect and store the information that you volunteer. Information such as your name, e-mail address, postal address and phone number. The information you supply is added to our customer database. You may receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.  You will not receive any phone calls from us unless there is a customer service issue.


    In some instances, we use third-party companies to help us provide products and services to you, to assist us in managing customer information, or to fulfill our in house promotions and communicate with you. Some of these companies are given access to your contact information. These companies are contractually restricted from using your information in any manner other than in the service we have contracted them to do.  Our customers privacy is very important to us.


    In addition to the AngelBodyWear.com mailings above, we provide customer names and postal addresses (but not your e-mail address or phone number) to a group of companies we believe may interest you. If you do not want us to share this information with these companies, we can add your name to our "do-not-share" list.


    If you want to be removed from all AngelBodyWear.com marketing, choose one of the following options:


    Send an e-mail and type REMOVE FROM ALL MARKETING in the subject line; call 623-551-0165


    Send your request by mail to AngelBodyWear.com Membership Services, 21615 N. 7th Avenue,
    Phoenix,  Arizona 85027
    Remember to include your name, address, membership number (if applicable) and phone number in the request.


    OTHER PRIVACY NOTES


    AngelBodyWear.com may provide links to websites outside of AngelBodyWear.com as an added convenience to the user. There are also affiliates that link to AngelBodyWear.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. AngelBodyWear.com is not responsible for the privacy, terms of use, or other policies of any other website.


    CHILDREN'S POLICY


    We do not intend to collect any personally identifiable information from children through our websites. Please do not allow children under the age of 13 to provide any personally identifiable information or participate in the bulletin board sections of AngelBodyWear.com websites. AngelBodyWear.com


    ONLINE SECURITY STATEMENT


    We understand that many consumers are concerned about Internet security. AngelBodyWear.com employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. The following Security Statement describes the technologies we use and provides additional details about how we handle sensitive data like credit card information. We want you to be able to shop at AngelBodyWear.com with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to call us and order by phone: 623-551-0165


    THE TRANSMISSION OF SENSITIVE DATA


    We work hard to protect the information that you send to us while it is en route to and from our sites. To provide secure transmission, AngelBodyWear.com employs Secure Sockets Layer technology (SSL) on those pages that involve sensitive information such as credit card numbers. SSL, which is supported by a vast majority of Internet browsers available today, is the most commonly employed method of secure, encrypted communication used on the Internet.



    WHAT HAPPENS TO MY INFORMATION AFTER ANGELBODYWEAR RECEIVES IT?

    SSL protects information en route to us. SecureTrust certificate technology ensures that AngelBodyWear.com is the only recipient of this information. But we don't stop there. We also work very hard to make sure the information you send us is stored and managed securely once we receive it. All data collected is stored on site and is protected by multiple levels of data and structural security.

     

  • Name
  • Contact phone number(s)
  • Address
  • E-mail address
  • Credit card account information

    We use this information to process your order and to make sure that it is delivered to you. Aggregated order information is also used to track and analyze overall shopping trends, which allows AngelBodyWear.com to improve product offerings and services to its members and customers.